Quest Career Opportunities
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Quest has a growing number of serviced apartment complexes throughout Australia, New Zealand and Fiji. Quest and its franchisees have a continuing need for quality staff to help drive these businesses. Our commitment to growing our people and promoting from within our organization can lead to new career directions and exciting business opportunities. If you are interested in applying for a position within the Quest group, please forward your resume and cover letter to careers@questapartments.com.au. Please specify on your application which locality and position you are interested in. Property Roles Please indicate on your application the state or territory you wish to seek employment. Front Office Front office and reception staff at Quest properties are our all important frontline in delivering exceptional customer service. A good phone manner, engaging personality and good communication skills are prerequisites. House Keeping/Maintenance These positions are a mix of casual, part time and full-time employment, and often suit people who are studying or just wanting to work part-time. Attention to detail, pride in your work and the ability to interact easily with Quest guests are important. Business Development This position is designed to help a property build and maintain sales relationships and help with property based marketing. Previous sales and marketing experience and the ability to build strong client relationships would be useful. Property Management Quest apartment managers are responsible for managing finances, staff, sales and marketing and delivering the ‘Quest Experience’ to guests. A strong customer focus is essential and hospitality experience in accommodation or food and beverage is desirable. Opportunities can arise in Australia and New Zealand. CORPORATE OFFICE Franchise Support Experience in the franchise industry and an understanding of the Franchising Code of Conduct is highly desirable for our field support staff. Field staff need outstanding communication skills as they are responsible for the relationship between a number of Quest franchisees and the franchisor. The role involves mentoring and guiding franchisees in areas including operations, financial management, budgeting, sales and marketing. Please note these roles are state based. Business System Trainers Strong IT and communications skills are essential for this role. Business Systems Trainers provide training and ongoing support to franchisees for all Quest systems including; financial reporting, the Quest reservation system, front office systems and individual property websites. Systems Trainers also support the training of new franchisees and provide onsite support during the lead up of new Quest property openings. Marketing The promotion of the Quest product is vital to the success of the group. Marketing, advertising & promotion and brand management through developing and implementing marketing and advertising campaigns. The role would involve working closely with Quest’s PR and printing relationships. Account Executives Account executives are responsible for developing and maintaining business relationships in differing industries throughout the business sector. An excellent ability to build strong client relationships and previous sales experience in particular industries are desirable. An outgoing personality, good communication and negotiation skills are essential. Extended Stay & Relocations Department Our extended stay and relocations reservation team are based in Melbourne and receive enquiries and bookings from around the world. You need a good phone manner, a bright personality and a strong customer service focus.
Opportunities range from book-keeping roles requiring skills in programs such as MYOB and Pronto to specialist financial management & trained solicitor positions requiring degree-qualified applicants. Administration Office Administration, Legal Administration & Reception are a main part of our daily operation of the organization. A strong organizational background, good phone manner and clear communication skills are necessary for this role. Please note – By submitting your CV and/or application letter you acknowledge that this information will be accessible to all properties within the Quest network and you may be contacted by one or many franchises. Career Opportunities
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