Checking in with…Amy van de Ven Business owner of Quest Orange, NSW

As a fledgling hospitality employee, Amy van de Ven knew she one day wanted to work for herself and own a business, but was unaware of the business ownership opportunities that existed with Quest Apartment Hotels. 

Joining the pre-opening team at Quest Wodonga in 2013 and working alongside the property’s business owner, Amy became immersed in the Quest business model, quickly felt an alignment with the values of the organisation, and could see the investment potential of the Quest franchise. 

A front-row seat to the benefits of becoming a Quest franchisee
“Working at Quest Wodonga, I could see that as a Quest franchise business owner, you work for yourself, but not by yourself. There is a lot of support available, and financial gains to be had,” explains Amy.  

 “There was a clear pathway to get into business ownership, where Quest could pair you with a partner and connect you with providers – like solicitors and financiers. It presents a great opportunity for a young, single woman to become a business owner.” 

Starting a hotel franchise with Quest
With experience that helped Amy prepare for the role of hotel business owner, in 2019 Amy became a co-owner of the Quest Orange franchise business in regional New South Wales, partnering with existing Quest franchise business owners. From the get-go, both Amy and Quest Orange have been warmly embraced by the local Orange community.  

So, how does being a business owner compare to being an employee? “I was meant to do this; I thrive on making quick decisions, leading a team, and taking others with me on the journey. Nothing compares to what I am doing now,” explains Amy.

“Characteristics like self-discipline and self-motivation need to be ingrained in your DNA to be a business owner. At times, it is hard. But it is also so rewarding. I get to witness the growth of my team, see their journey and create memorable experiences for them.” 

Amy’s advice for those considering Quest franchise opportunities
“To get the most out of your business, you have to take a hands-on approach, especially in a regional area. You need to be operational. You have the experience of doing the work for someone else – now it’s time to do it for yourself and get a bigger slice of the pie. With bigger risk comes bigger rewards!”

To learn more about franchise business ownership opportunities with Quest, click here