Australasia's leading apartment hotel brand

 

Quest Apartment Hotels is a member of the largest serviced apartment network in the world, The Ascott Limited, and operates under it's local entity, Ascott Australia. Across its 35-year lifespan, Quest has amassed over 160 metropolitan, regional and suburban locations throughout Australia, New Zealand and Fiji. These contemporary spaces are carefully designed to meet the needs of Quest’s core market: the modern business traveller. At Quest, we make corporate stay effortless.

Quest operates under a franchise model, with hotels run by passionate local owners with what we like to call ‘skin in the game’. These dedicated individuals are committed to the ongoing success of their respective businesses, making Quest a reliable partner for key stakeholders. Recently, Quest has been feted for its success on the global stage, taking home numerous distinguished awards in the accommodation, franchising and business sectors.

Quest Apartment Hotels Awards

FranData - 5-star Franchise Rating
Franchisor Excellence in Equality, Sustainability & Governance - Franchise Council of Australia
Franchisor Diversity and Inclusion Award - Franchise Council of Australia
Travel, Tourism and Hospitality Team of the Year - Lawyers Weekly Corporate Counsel Awards
Hotel Management (HM)’s Innovative Collaboration Award with Accessible Accommodation
btTB Travel Buyer Supplier Relationship Award
Hotel Management (HM)’s Service to the Community Award
Oceania’s Leading Serviced Apartment Brand - World Travel Awards
National Excellence in Franchising: Social Responsibility – FCA Award
National Excellence in Franchising: Marketing – FCA Award
Most Outstanding Industry Support – Accommodation – NTIA Award
Agile Travel Partner of the Year – BTTB Supplier Award

Ascott Australia Awards

Voted best place to work - WRK+ 2022, 2023
Voted best place to work - WRK+ 2022, 2023
Hotel Management (HM)'s Accommodation Chain of the Year Award - Highly Commended
Recalibrate Gender Equity Award - SME Business Category

Our core values

Mutual Respect

We may disagree but we act in accordance with our values.

Ongoing Relationships

We build trusting, mutually beneficial long-term relationships.

Understanding

We seek to confirm another person's perspective.

Alignment

We work together to achieve common goals.

Personal Best

Everything we do, we do to the best of our ability.

Untitled design (6)

Meet some of the people that make Quest the largest and fastest-growing apartment hotel brand in Australasia.

Our Leadership team

Leadership Team

Part of the The Ascott Network

Quest Apartment Hotels is a member of the largest serviced apartment network in the world, The Ascott Limited.

Learn more

Our Social Responsibility

At Quest Apartment Hotels, we are committed to making a positive impact.

Learn more

Our journey so far

  • 2020's
  • 2010's
    Quest joins the world's leading serviced residence network The Ascott & opens first UK property
  • 2000's
    Quest achieves the milestone of having a property in every Australian State & Territory
  • 1990's
    Quest expands into New Zealand with the opening of Quest Auckland in 1998
    1990's
    Quest expands into New Zealand with the opening of Quest Auckland in 1998
  • 1980's
    The Quest journey begins with the opening of Quest Royal Gardens in Melbourne
 

News

Discover the latest news from Quest.

View All

Locations

Frequently asked questions

Quest is an apartment hotel and serviced apartment brand
Quest offers hotel-style booking with fully self-contained apartments.
Apartment-style accommodation with kitchens and laundry.
Quest apartments are 40–50% larger than standard hotel rooms.
Yes. Quest supports extended stays and relocations.
Yes. Stays start from one night.
Australia, New Zealand and Fiji.
Yes. Quest is located in CBD, suburban and regional areas.
Yes. Quest operates a franchise ownership model.
Yes. Most apartments include full kitchens.
Yes. Many include in-room laundry facilities and or central laundries.
Yes. Work desks and workspace areas are common.
Yes. Multi-bedroom apartments support families and groups.
Studio, One-, Two-, Three-bedroom and Accessible apartments.
Yes. Living and sleeping spaces are separate in most room types.
Yes. Availability varies by property.
Yes. Housekeeping frequency varies by stay length.
Yes. Availability and cost vary by property.
Yes. Hours vary by location.
es. Quest is a leading corporate accommodation provider.
Yes. Availability varies per property.
In selected properties.
Quest Advantage.
Yes. Members receive loyalty benefits.