Everyone's a Winner

The key to Quest’s success lies in the business model, which ensures the extended stay business traveller is at the centre of everything we do. From the day you join Quest, the Franchisee/Franchisor partnership ensures all Franchise Business Owners are supported by Quest business functions including sales, operations and business planning to provide you every chance of success.       

The Quest business format franchise system has provided business owners with a proven format for franchise success for over 30 years.

Franchise Business Owners acquire a leasehold business which provides the right to generate income from the property secured through long-term tenure with a landlord and therefore, Franchise Business Owners hold tenure over a multi-million dollar property without the pressure of raising the capital required to purchase the building.

When buying into this leasehold business, Franchise Business Owners are supported by Quest in managing their relationships with the landlords, who enjoy the benefits of a secure and stable investment with a trusted Australian brand as a long-term tenant.

This means Franchise Business Owners are investing in much more than the right to display the Quest logo on the door of their business. All these relationships – developed under the Quest business model – are managed to get the best outcome for our guests.

Leading marketing professionals continually drive innovative brand marketing activity to make Quest the apartment hotel provider of choice.

There is a wealth of support when you become a Quest franchise business owner. From the onset, you have widespread brand awareness and recognition with a world-class brand. Leading marketing professionals continually invest in brand marketing efforts to make Quest the apartment hotel provider of choice. You inherit systems and technology that have been sourced and negotiated so that you enjoy working with the best structures within the industry at the lowest prices. This makes your transition into the franchise business platform hassle-free.

With an automatic set-up into the global distribution system that connects you with Corporate bookers, travel agents and consumers all around the world, you can trust that you are given every chance of success from the second you open your doors.

There is a dedicated team of National Account Managers who have the daily responsibility of managing the relationship with key national clients, coordinating the tendering for these accounts and working to maximise the number of Quest properties utilised by these companies. 

With a focus on long term stays, the Franchise Business Owner can truly enjoy the benefits of corporate travellers and the dedicated team behind it contributing to approximately 40% of Quest group accommodation revenues.