Quest's accelerating growth recognised by NAB

July 2022

Quest has received Accreditation as a Preferred Franchise system with National Australia Bank Limited (NAB), unlocking tailored support for Franchise Business Owners and building on the serviced apartment operator’s robust relationship with the bank.

Quest negotiated the preferred relationship with NAB to fast track and streamline the process of accessing finance for Franchise Business Owners, whether they’re commencing or continuing their business journey with Quest.

Already recognised as the first franchise system in Australia to secure a 5 star rating, this new vote of confidence in the Quest model opens the door to dedicated Franchise Banking Specialists at NAB.

Managing Director at Quest Apartment Hotels, David Mansfield, said the NAB Accreditation weaves another layer of support into the Quest model for Franchise Business Owners.

“NAB now possess an intimate understanding of who we are as a franchise, and why, as Australia’s largest serviced apartment operator, we represent a valuable investment,” said David.

“By working to strengthen our longstanding relationship with NAB over the last year, Quest has a banking partner who is even more committed to backing the dreams of our Business Owners.”

Quest Franchise Business Owners can now access NAB’s 'Franchisee Banking Package' to fast track the process of obtaining finance to purchase a business, or to refinance existing business loans.

Chief Finance and Commercial Officer at Quest, Kamal Atal, said NAB’s concrete knowledge of the Quest model means franchise Business Owners can now simplify the process of accessing finance. 

“The Quest team worked hand in glove with NAB over the last year, ensuring we not only met their rigorous requirements but also demonstrated concrete proof of the immense value we’ve built into our brand. NAB now have an intimate understanding of the Quest franchise model, where our core focus is supporting Franchise Business Owners in growing the profitability of their properties. I’m delighted that NAB now offers Quest Franchise Business Owners a bespoke service incorporating financial support tailored to their needs,” said Kamal.

Quest currently has more opportunities on offer than ever before thanks to a strong domestic travel market. Each Quest location is selected through a rigorous process that includes economic and population research coupled with extensive discussions on demand with corporate customers.

Quest is used by 80% of Australia's top 500 companies and has a CBD, suburban and regional presence across every State and Territory.

“We appreciate and value the time Quest dedicated to this process to help us gain a deeper understanding of their franchise system,” said Sasha Melicov, Director NAB Franchise Banking.

Accreditation with NAB cements Quest’s position as a preferred franchising provider, with a proven track record in securing franchisee success and increasing the value of their businesses. Accreditation also ensures Business Owners have more options to invest in the world class brand.