Quest Joondalup 1 bedroom Lounge

Summer Couples Retreat Promotion

Terms & Conditions

Quest Joondalup “Summer Couple's Retreat & Renew” Competition - Terms and Conditions.

How to enter:

The Summer Couple's Retreat & Renew competition commences at 12.00pm Australian Western Standard Time (AWST) on Wednesday 11 December, 2019 and closes at 5.00pm AWST on Tuesday 17 December, 2019.

The following terms and conditions apply:

1. The Promoter is Quest Apartment Hotels, Level 21, 390 St Kilda Road, Melbourne VIC 3004

2. Employees, franchisees and contractors of the promoter are not eligible to enter

3. Entry into the promotion is only open to Australian residents who are 18 years or older

4. Multiple entries per person are not permitted

5. To be eligible, entrants must leave a comment on the competition post on the Quest Apartment Hotel Facebook page at describing their ultimate couple's summer retreat and how they plan to feel refreshed in the new year in 25 words or less.

6. Use of inappropriate language or references will automatically disqualify entrants

7. Participation in the promotion by completing the above steps is deemed acceptance of these terms and conditions

8. The prize draw is open to all qualifying entrants who comment with their entry from 12.00pm Australian Western Standard Time (AWST) on Wednesday 11 December, 2019 and closes at 5.00pm AWST on Tuesday 17 December, 2019.

9. From the entries one (5) winners will be selected for:

  • One night of accommodation in a one bedroom apartment at Quest Joondalup
  • One hour couple's massage at Endota Spa Joondalup

10. The promoter accepts no responsibility for change in prize value between now and the ultimate prize redemption date

11. This competition is a game of skill and chance will not determine the prize winner. All valid entries received during the competition period will be judged on their merit by a panel of three (3) staff members and the entry deemed the best received during the judging period will win the prize

12. The winner will be contacted via Facebook Messenger on Wednesday 18 December, 2019 and provided with details of how to redeem the prize

13. The prize must be used by 17 December, 2020

14. The winner can only redeem the prize on either Friday, Saturday or Sunday nights

15. The prize must be taken as offered. The prize or any unused portion of the prize is not transferable or exchangeable and cannot be redeemed as cash. The prize is not valid in conjunction with any other offer

16. The winner of the prize is responsible for any incidental costs incurred such as additional car parking, meals, beverages, snacks, and WiFi internet access

17. All travel costs including flights, airport transfers and intermediary transportation will not be covered by Quest Apartment Hotels

18. The prize recipient will be required to provide credit card details upon making their accommodation booking as a means of confirming the reservation

19. Upon arrival at Quest Joondalup property, each guest will be required to sign a standard Quest registration form and accept the terms and conditions therein for his or her stay. Check-in time is at 2pm unless otherwise arranged with the chosen property directly. If guests arrive outside of reception hours, after-hour arrangements must be made with a reception officer before arrival. To check-in, a driver's license or passport and a valid credit card will be requested by staff for security purposes. A charge up to $300 will be issued – depending on the time of year – to indemnify the owners. This pre-authorisation is automatically released back into the guest's bank account within 5-7 working days of the initial charge (may vary between banks) upon an acceptable inspection of the apartment(s) following departure and in accordance with the Quest registration form signed upon arrival

20. By entering the prize draw, the winner consents to their name being published as winner of the prize draw and to participate in any publicity accompanying or resulting from this promotion in printed and/or online formats.

21. The prize is subject to any conditions imposed by the supplier, including blackout dates for bookings

22. If the prize is not claimed within 48 hours of the prize draw, the relevant winner’s entry will be deemed invalid and the promoter will reselect the winning entry

23. The judge’s decision is final and no correspondence will be entered into

24. If the prize is unavailable, for whatever reason, the promoter reserves the right to substitute the prize for a prize of equal or greater value, subject to state regulation

25. Quest Apartment Hotels will not be responsible for any entries that are not received for any reason by the closing date and time whether lost, delayed, corrupted or otherwise and whether or not due to any technical difficulties or malfunctions

26. The promoter recognises that this promotion is in no way sponsored, endorsed or administered by or associated with Facebook

27. By entering this contest, entrants agree to a complete release of Facebook from any or all liability in connection with this contest.

Sum Definitions

“Participant” means any person who enters the Summer Couple's Retreat & Renew Competition. “Promoter” means Quest Apartment Hotels, Level 21, 390 St Kilda Road, Melbourne VIC 3004