Quest Apartment Hotels aspire to be leaders and pioneers in creating inclusive environments that cater to the diverse needs of individuals with disabilities.  

Our vision is to go beyond mere compliance with accessibility standards and regulations. Instead, we strive to exceed expectations by gaining third party accreditation of our accessible rooms, provide inclusion training for staff and continuously review and upgrade our amenities and features to make stays truly effortless.

Independent Accessible Accreditation

We are proud to say many of our properties are independently accredited by Accessible Accommodation’s three-tiered rating system, adopted by Australian Tourism Data Warehouse (ATDW) and the benchmark for the Tourism Industry to follow.

Accreditation allows guests with accessible needs the ability to make informed decisions with confidence knowing properties have been thoroughly vetted and meet high standards.

When booking an accessible accredited room online, the room description will reference if the room is suitable for walking frame or cane users (Tier 1), wheelchair users who can self-transfer to bed and toilet (Tier 2), and people who require the support of carer or support worker (Tier 3). Properties that are accessible accredited are also identified by a label at the top of the page.

Below is more detail about the amenities and features for each tier of accreditation so you can find the right room and property to meet your needs.

For further information on each of our accessible accredited properties including a room tour and 50 frequently answered questions, visit Accessible Accommodation and search for Quest.