DOING BETTER STARTS HERE (1)

Quest's commitment to doing better.

At Quest, we are dedicated to making a positive impact on the rich and diverse communities we serve. Our commitment extends beyond business as usual, as we strive to improve every day in meaningful ways. Explore the numerous initiatives and actions we are taking to build a better future for everyone.

Read about the many ways we are doing better each and every day.

 

WATER CONSERVATION

At Quest Apartment Hotels, we are committed to reducing our water consumption as part of our ongoing water conservation efforts. We integrate several practices to minimize water usage and waste per occupied room across all our locations in Australia. Our key initiatives include:

  • Optional Towel Replacement: Guests can choose to reuse their towels, helping to conserve water.
  • Hotels for Trees Initiatives: Guests can opt out of a room clean, and we will plant a tree on their behalf.

We continuously strive to make a positive impact on the environment.

REDUCING SINGLE USE PLASTICS

We are committed to reducing single-use plastics by installing bulk amenities in showers across all Quest Apartment Hotels. This initiative significantly decreases plastic waste, helping to protect our oceans and environment from the harmful effects of plastic pollution.

PAPER USAGE

Our goal is to transition to paperless front office check-ins at every Quest Apartment Hotel. Reducing paper usage not only saves trees and lowers our carbon footprint but also streamlines our operations for a more efficient and eco-friendly guest experience.

PROJECT NET ZERO

When undertaking property refurbishments, we are committed to supporting a circular economy through our partnership with Project Net Zero. Our goal is to divert items from landfill and collaborate with companies that amplify diverse voices. Project Net Zero provides items to:

  • First Nations Communities.
  • Local communities in need.
  • Recycling plants.

By doing so, we help reduce waste and promote sustainability within our communities.

SOAP AID PARTNERSHIPS

Soap Aid is dedicated to improving hygiene and environmental sustainability by collecting, cleaning, and processing waste soap for vulnerable communities worldwide. This is why we have partnered with them—by diverting 20,000 kg of soap annually, we contribute to saving lives and protecting the environment. If you see a soap bar, know that it’s part of our commitment to Soap Aid. Each bar is recycled to prevent it from ending up in landfills and is instead transformed into a vital resource for those in need. With around five million bars of soap discarded daily by accommodation providers, every recycled bar makes a significant impact.


“When you look at really strong, sustainable companies, they are caring about people, caring about the environment and caring about communities. When you look after the ecosystem, your business will be around for many years to come."

Anthea Dimitrakopoulos, General Manager of Brand and ESG (Environmental, Social and Governance)

Explore how Quest is doing better.

  • Moments of doing Better
    By Quest Apartment Hotels

    Quest's partnership with the Cronulla Sharks returns for a huge 2025 season

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  • Moments of doing Better
    By Quest Apartment Hotels

    Quest partners with Foodbank to help address Australia’s hunger crisis

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  • Moments of doing Better
    By Quest Apartment Hotels

    Making hotel refurbishments better for communities and the environment

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  • Moments of doing Better
    By Quest Apartment Hotels

    How we’re meeting the accessibility needs of our guests

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  • Moments of doing Better
    By Quest Apartment Hotels

    How we’re addressing gender inequality through corporate policy

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  • Moments of doing Better
    By Quest Apartment Hotels

    Skip a room clean and plant a tree with Quest

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  • Moments of doing Better
    By Quest Apartment Hotels

    The NRLW Sharks kick off their second season, with Quest

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  • Moments of doing Better
    By Quest Apartment Hotels

    Heart and community make a try with Sharks partnership

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  • Moments of doing Better
    By Quest Apartment Hotels

    How your soap is saving lives

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  • Moments of doing Better
    By Quest Apartment Hotels

    Meet artist Cora Peltherre Lynch

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  • Moments of doing Better
    By Quest Apartment Hotels

    Five things to know about the Voice to Parliament

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  • Moments of doing Better
    By Quest Apartment Hotels

    The women at Quest leading the way

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  • Moments of doing Better
    By Quest Apartment Hotels

    How Quest is helping shine a light on Australia’s homelessness crisis.

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  • Moments of doing Better
    By Quest Apartment Hotels

    Why Quest is prioritising period care

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  • Moments of doing Better
    By Quest Apartment Hotels

    10 Ways to be a better LGBTQIA+ ally

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  • Moments of doing Better
    By Quest Apartment Hotels

    Making every stay matter

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  • Moments of doing Better
    By Quest Apartment Hotels

    Four years and over 27,000 nights

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  • Moments of doing Better
    By Quest Apartment Hotels

    In the spotlight: Cate Campbell

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  • Moments of doing Better
    By Quest Apartment Hotels

    Discover Quest’s 35 moments of doing better.

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